Xend good before, now LOST!

This is their last delivery, picked up on November 10, and received on November 11. The tracking number is 501569265. So, based on this, they cannot claim that address is bogus or that they cannot find the address.

Their claim on the tracker is that consignee is not around, but then why on this delivery they left it at the store front and was received by Judith Alenoi?

I am the host of a craft swap of around 25 swappers, thus i have a box of packages. Of these, one item expected tuesday was received on saturday, but this was during the APEC week. There is likewise no problem with the other deliveries. Other messengers text or call for directions if they cannot find the address, but I received none from Xend.

I cannot help but shake the feeling that there was actually no delivery attempt .. and unfortunately they have misplaced the items.

Their site said I should call or email, I have done that. I have even messaged them at Facebook and tweeted... still no delivery just pro forma apologies and info that a follow up was made to their operations.

A second chance? :)

Perhaps they have grown big, too big for them to handle the volume. Right now, they might be number one in terms of deliveries and economy, but I DOUBT THEIR RELIABILITY NOW.

The whole thing is a very horrible, horrible experience for me and my friend who used xend.

Actually, per our conversation a qhile ago, she has asked Xend to return the items instead so she can resend using LBC, Now, its a wait and see if they can return the items to her...

we are all keeping our fingers crossed